Frequently asked questions

Cagnea FAQ

Everything you need to know about how Cagnea works, what it does, and how it protects your data. Still have questions? Drop us a note.

General Information

What is Cagnea?

Cagnea is an AI-powered medical scribe designed to help clinicians save time and focus more on patient care. It listens to consultations (in-person or virtual), generates accurate SOAP notes or other chart formats in real time, and integrates seamlessly into your workflow.

What kind of notes does Cagnea generate?

Cagnea creates high-quality, structured clinical notes, including:

  • SOAP notes
  • Physical therapy documentation
  • Procedure notes
  • Custom templates based on your specialty

You always have full control to edit and approve before submission.

How fast are the notes ready?

In most cases, notes are generated in under one minute after the consultation ends. You can edit, approve, and export them immediately.

What specialties does Cagnea support?

Cagnea is optimized for:

  • Primary Care
  • Physical Therapy
  • Pediatrics
  • Cardiology
  • Orthopedics
  • Mental Health

…and more. We continuously fine-tune our models based on user feedback.

Is Cagnea available internationally?

Yes. Cagnea supports English-speaking clinicians worldwide and is expanding support for other languages and medical standards soon.

Technology & Integration

How does Cagnea capture the conversation?

Cagnea uses secure audio capture (or integrates with your telehealth platform) to listen passively during the consultation. No wake word, no interruptions — just quiet, intelligent documentation in the background.

Does Cagnea integrate with my EHR?

Yes. Cagnea offers integrations with popular EHRs and can export notes directly to your preferred system. You can also copy-paste or download notes in your desired format.

Privacy & Compliance

Is Cagnea HIPAA-compliant?

Yes. Cagnea is fully HIPAA-compliant. All data is encrypted in transit and at rest. Audio is processed securely, and we do not store patient recordings without your explicit permission.

Who owns the notes?

You do. Cagnea never claims ownership of your clinical content. You control what happens to your data at every step.

Pricing & Support

How much does Cagnea cost?

We offer flexible pricing for solo practitioners, small practices, and enterprise clinics. Contact our sales team for a custom quote or try our 14-day free trial.

Still have questions?

We’d love to help. Reach out and a real human will get back to you.

Email us